Terms and Conditions

Overview

Consultoria Integral VICS provides this website, including all information, tools, software, platform features, and services made available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site, creating an account, requesting a demo, subscribing to our software, or using any part of the Truefold online platform, you engage in our “Service” and agree to be bound by these Terms and Conditions, including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site and platform, including without limitation browsers, customers, account administrators, contributors, vendors, and users who submit content or data.

Please read these Terms carefully before accessing or using our website or online SaaS platform. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. Any new features, tools, integrations, or resources added to the current platform will also be subject to these Terms.

You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website or Service after any changes are posted constitutes acceptance of those changes.

Section 1: Online platform terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site under your responsibility.

You may not use our products, software, or services for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction, including copyright, privacy, data protection, export control, or computer misuse laws. You must not transmit worms, viruses, malware, or destructive code. A breach or violation of any Terms may result in immediate termination of your access to the Service.

Section 2: General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content, excluding payment information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is encrypted during transfer across networks when processed by our payment providers.

You agree not to reproduce, duplicate, copy, sell, resell, license, exploit, scrape, reverse engineer, or otherwise misuse any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission. Headings in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3: Accuracy, completeness, and timeliness of information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

Section 4: Modifications to the Service and pricing

Prices, subscription plans, usage limits, platform features, and service availability are subject to change without notice. We reserve the right at any time to modify or discontinue the Service, or any part or content of it, without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5: Products and services

Certain products or services may be available exclusively online through the website or the Truefold SaaS platform. These products and services may be subject to separate subscription terms, order forms, service descriptions, usage limits, or support terms.

We reserve the right, but are not obligated, to limit sales or access to our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities, usage volumes, or availability of any product or service we offer. All descriptions and prices are subject to change at any time without notice, at our sole discretion. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any product, service, information, software output, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6: Billing and account information

We reserve the right to refuse any order, subscription, or account request you place with us. We may, in our sole discretion, limit or cancel quantities, subscriptions, seats, accounts, or usage associated with the same customer account, billing method, organization, or billing address. If we change or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases and subscriptions. You agree to promptly update your account and other information, including your email address, payment method, billing details, and expiration dates, so we can complete your transactions and contact you as needed.

Section 7: Optional tools and integrations

We may provide access to third-party tools, integrations, infrastructure, models, or services that we do not monitor and over which we have no control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. We will have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site or platform is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms provided by the relevant third-party provider. We may also offer new services or features through the website or platform in the future, including new tools, workflows, automations, integrations, and resources. Those features will also be subject to these Terms.

Section 8: Third-party links

Certain content, products, and services available through our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials, websites, products, or services, and we do not warrant and will not have any liability for them.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 9: User comments, feedback, and submissions

If you send creative ideas, suggestions, proposals, plans, feedback, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may edit, copy, publish, distribute, translate, and otherwise use those submissions in any medium at any time and without restriction. We are under no obligation to maintain submissions in confidence, pay compensation, or respond to them.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of any party’s intellectual property rights or these Terms. You agree that your submissions will not violate any third-party right, contain unlawful or abusive material, or include malware or harmful code. You are solely responsible for the submissions you make and their accuracy.

Section 10: Personal information

Your submission of personal information through the site or platform is governed by our Privacy Notice.

Section 11: Errors, inaccuracies, and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, billing, availability, platform features, or service details. We reserve the right to correct any errors, inaccuracies, or omissions, to change or update information, or to cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted an order.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update date should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 12: Prohibited uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site, platform, or content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any applicable law or regulation; to infringe intellectual property rights; to harass, abuse, insult, harm, defame, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or harmful code; to collect or track personal information of others; to spam, phish, crawl, scrape, or extract data without authorization; for obscene or immoral purposes; or to interfere with or circumvent security features of the Service or any related website.

We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

Section 13: Disclaimer of warranties; limitation of liability

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from using the Service will be accurate or reliable. You agree that we may remove the Service for indefinite periods or cancel the Service at any time without notice.

Your use of the Service is at your sole risk. The Service and all products and services delivered through it are provided “as is” and “as available,” without any representation, warranty, or condition of any kind, express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case will Consultoria Integral VICS, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, lost data, replacement costs, or similar damages, whether based in contract, tort, strict liability, or otherwise, arising from your use of the Service or any product or service obtained through the Service.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those jurisdictions our liability will be limited to the maximum extent permitted by law.

Section 14: Indemnification

You agree to indemnify, defend, and hold harmless Consultoria Integral VICS and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15: Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms. Such determination will not affect the validity and enforceability of the remaining provisions.

Section 16: Termination

The obligations and liabilities incurred by the parties before the termination date will survive termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services, or any part of them.

Section 17: Entire agreement

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguity in the interpretation of these Terms will not be construed against the drafting party.

Section 18: Governing law

These Terms and any separate agreements under which we provide Services will be governed by and construed in accordance with the laws applicable in Merida, Yucatan, Mexico, without regard to conflict of law principles.

Section 19: Changes to these Terms

You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website or Service after any changes are posted constitutes acceptance of those changes.

Section 20: Contact information

Questions about these Terms should be sent to contact@truefoldhq.com.